Shipping and delivery
We ship WORLDWIDE. All of our orders are shipped on business days (Monday - Friday).
All Mainland US orders will be charged a flat $7 shipping fee.
Please note, orders shipped to Hawaii and Alaska via our Ground Shipping will take 3-5 weeks to be delivered.
The rate to ship to international countries is based on the weight of your order and the dimensions of the box needed to ship it. This rate will be presented at checkout.
Please note: International orders may be subject to import duties, taxes and/or charges which are not included in the total cost of your order, nor will they be covered or reimbursed by Joce and Roe. Should the package be refused by the customer due to customs, the order will not be refunded by Joce and Roe.
International orders typically arrive between 7 to 15 working days.
If you have reason to believe your package has been lost or stolen, please contact customer care so that we can investigate this for you.